Privacy Policy

Last Updated: 01 January 2026

Yoga Saathi respects the privacy of individuals who visit its website, contact the business, submit enquiries, register for services, make bookings where applicable, or otherwise interact with Yoga Saathi through digital and business communication channels.

This Privacy Policy explains how Yoga Saathi may collect, use, store, disclose and protect personal information in connection with its website, services, enquiries, registrations, communications and other legitimate business interactions.

This policy is intended for users in India and may also apply to individuals accessing Yoga Saathi's digital services from outside India, where relevant.

Yoga Saathi's approach to personal information is based on collecting and using information only for legitimate and reasonably necessary purposes, subject to applicable law.

1. Privacy Policy

This Privacy Policy applies to personal information that Yoga Saathi may receive through its website, online forms, enquiries, telephone or email communications, registrations, bookings, service interactions and other applicable digital channels.

For the purposes of this Privacy Policy, “Yoga Saathi” refers to the business operating under that name at the address stated below.

Yoga Saathi

Shivaji Nagar No. 1,

Datta Mandir Road,

Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

The exact website URL may be inserted where applicable: [Website URL].

This Privacy Policy should be read together with any other notices or terms that may be presented to users in connection with particular services or interactions.

2. Scope of This Privacy Policy

This Privacy Policy applies, as relevant, to individuals who:

• Visit the Yoga Saathi website;
• Contact Yoga Saathi through telephone, email or other communication channels;
• Submit an online enquiry;
• Request information about Yoga Saathi's services;
• Become or seek to become a customer;
• Register for a service, programme or activity, where applicable;
• Make an appointment or booking, where applicable;
• Submit information through an online form;
• Communicate with Yoga Saathi regarding services or support; or
• Otherwise interact with Yoga Saathi through applicable digital or business channels.

The policy applies to personal information collected through these interactions to the extent that such information is subject to applicable data-protection and privacy requirements.

3. Information We May Collect

Yoga Saathi may collect different categories of information depending on how an individual interacts with the business. Not every category described below will necessarily be collected from every user.

3.1 Personal and Contact Information

Depending on the nature of the interaction, this may include:

• Name;
• Mobile or telephone number;
• Email address;
• Address;
• City or location;
• Contact preferences; and
• Other information voluntarily provided by the individual.

3.2 Enquiry or Service Information

Where applicable, Yoga Saathi may receive:

• Information submitted through enquiry forms;
• Service-related requirements;
• Appointment or registration details;
• Booking-related information;
• Communication history;
• Information required to respond to a request; and
• Other information voluntarily provided during a service interaction.

Users should avoid submitting unnecessary personal information through enquiry forms or communication channels.

3.3 Website and Technical Information

Depending on the configuration and operation of the website, certain technical information may be collected automatically or generated when a user accesses the website. This may include, where technically applicable:

• IP address;
• Browser type;
• Device information;
• Operating system;
• Approximate location derived from technical information;
• Website pages visited;
• Referral information;
• Date and time of access;
• Cookies; and
• Similar technical information.

The actual technical information collected will depend on the website configuration, hosting environment, security requirements and technologies in use at the relevant time.

4. How We Collect Information

Yoga Saathi may collect personal information through different channels, including:

• Directly from users;
• Website forms;
• Online enquiries;
• Telephone communications;
• Email communications;
• Registrations or bookings, where applicable;
• Service interactions;
• Cookies and similar website technologies, where applicable;
• Information made publicly available by an individual, where legally permitted; and
• Third-party platforms where an individual voluntarily chooses to interact with Yoga Saathi.

Information voluntarily submitted by an individual is generally distinguishable from technical information that may be generated automatically through normal website operation.

Yoga Saathi does not intend to collect personal information beyond what is reasonably necessary for the relevant purpose, subject to applicable legal and operational requirements.

5. How We Use Personal Information

Depending on the nature of the interaction, Yoga Saathi may use personal information for purposes including:

• Responding to enquiries;
• Providing requested services;
• Managing registrations or bookings, where applicable;
• Communicating with customers and prospective customers;
• Providing customer support;
• Maintaining appropriate business records;
• Managing service-related communications;
• Improving website functionality and user experience;
• Understanding website usage where relevant technologies are enabled;
• Preventing fraud, misuse or security incidents;
• Protecting the rights, property and legitimate interests of Yoga Saathi;
• Complying with applicable legal and regulatory obligations;
• Establishing, exercising or defending legal rights or claims, where applicable;
• Sending service-related communications; and
• Sending marketing communications where legally permitted and where the required consent or other lawful basis applies.

Yoga Saathi will not represent that it undertakes profiling, automated decision-making, behavioural advertising or particular analytics activities unless such activities are actually applicable to the relevant service or website configuration.

6. Legal Basis / Lawful Processing

Yoga Saathi will process personal information on a lawful basis appropriate to the circumstances and the nature of the processing.

Depending on the applicable legal framework and processing activity, this may include:

• Consent provided by the individual;
• Processing necessary to provide a requested service;
• Processing necessary to respond to an enquiry or request;
• Compliance with a legal obligation;
• Legitimate business purposes permitted by applicable law;
• Protection of rights and interests; or
• Other lawful grounds recognised under applicable law.

The legal basis applicable to a particular processing activity may depend on the information involved, the purpose of processing, the nature of the relationship and applicable legal requirements.

India's Digital Personal Data Protection Act, 2023 provides a framework for processing digital personal data for lawful purposes. The Digital Personal Data Protection Rules, 2025 were notified by the Ministry of Electronics and Information Technology in November 2025, with provisions subject to the phased commencement dates specified in the applicable notifications.

Accordingly, this Privacy Policy should be read subject to the provisions of applicable law as they become applicable to the relevant processing activities.

7. Consent

Where consent is required or relied upon for a particular processing activity, Yoga Saathi may request consent from the relevant individual.

Individuals should provide information that is accurate and reasonably complete for the purpose for which it is requested.

Where applicable law provides for withdrawal of consent, an individual may request withdrawal through the available communication channels.

Withdrawal of consent will not necessarily affect processing that was lawfully carried out before the withdrawal.

In certain circumstances, specific information may be necessary to provide a requested service, respond to an enquiry, complete a registration or fulfil another legitimate purpose. Where information is necessary for such a purpose, failure to provide it may affect Yoga Saathi's ability to provide the relevant service or respond to the request.

Where consent is required for processing personal information relating to a child, applicable consent and verification requirements will be followed.

8. Cookies and Similar Technologies

Cookies are small data files or similar technologies that may be placed on or accessed through a website when a user visits it.

Depending on the website configuration, Yoga Saathi may use cookies or similar technologies for purposes such as:

• Essential website functionality;
• Maintaining preferences;
• Improving website functionality;
• Understanding website usage;
• Supporting security and technical operations; or
• Other purposes that may be described in a relevant cookie notice.

Depending on the technologies actually implemented, cookies may include categories such as:

Essential Cookies

These may be necessary for basic website operation, security or functionality.

Functional or Preference Cookies

These may help remember settings or preferences selected by a visitor.

Analytics Cookies

Where analytics tools are implemented, these may help understand how visitors use the website and how website performance can be improved.

Other Technologies

The website may use other technologies that perform functions similar to cookies where technically necessary or legally permitted.

The actual cookies and similar technologies used by Yoga Saathi will depend on the website configuration at the relevant time. This Privacy Policy does not represent that any particular third-party analytics, advertising or tracking service is currently being used.

Most commonly used web browsers allow users to manage or restrict cookies through browser settings. Disabling certain cookies may affect particular website functions.

9. Sharing and Disclosure of Personal Information

Yoga Saathi may disclose or make personal information available where reasonably necessary for legitimate business purposes, service delivery, legal compliance or other purposes permitted by applicable law.

Depending on the circumstances, information may be shared with:

• Service providers;
• Technology providers;
• Hosting or infrastructure providers;
• Website maintenance or support providers;
• Payment providers, where applicable;
• Professional advisers;
• Legal advisers;
• Government or regulatory authorities where legally required;
• Business partners where necessary to provide a requested service; or
• Successors or other parties involved in a lawful business restructuring, transfer or transaction.

Third-party service providers may process information on behalf of Yoga Saathi where required for the relevant service or business function.

Yoga Saathi does not state or imply that personal information is sold merely for commercial purposes. Any disclosure or processing will remain subject to the applicable purpose, contractual arrangements, consent requirements where relevant, and applicable law.

Yoga Saathi does not intentionally disclose personal information to unrelated third parties merely because such disclosure is commercially convenient.

10. Third-Party Websites and Services

The Yoga Saathi website may, where applicable, contain links to or integrations with websites, applications, platforms or services operated by third parties.

When a user accesses a third-party website or service, the third party may collect and process information under its own privacy policy and terms.

Yoga Saathi does not control the privacy practices of third-party websites or services.

Users should review the privacy policy and applicable terms of the relevant third party before providing personal information through an external platform.

11. Data Security

Yoga Saathi takes reasonable steps to protect personal information against unauthorised access, misuse, loss, alteration, disclosure or other forms of improper processing, taking into account the nature of the information and applicable circumstances.

Reasonable safeguards may include:

• Appropriate access controls;
• Administrative safeguards;
• Technical safeguards;
• Organisational measures;
• Secure handling procedures; and
• Limiting access to authorised persons where appropriate.

The specific safeguards used may vary depending on the nature of the information, the relevant system, service provider and operational requirements.

No method of electronic transmission, communication or storage can be guaranteed to be completely secure. Accordingly, Yoga Saathi cannot guarantee absolute security of personal information.

Users should also take reasonable precautions when communicating personal information online and should avoid sending unnecessary sensitive information through ordinary email, forms or other communication channels unless specifically requested or appropriately secured.

12. Data Retention

Yoga Saathi retains personal information only for as long as reasonably necessary for the purpose for which it was collected, or for other lawful purposes.

Retention may be necessary for purposes including:

• Providing requested services;
• Managing ongoing customer relationships;
• Maintaining appropriate business records;
• Resolving disputes;
• Establishing, exercising or defending legal claims;
• Enforcing applicable agreements;
• Complying with legal or regulatory obligations; and
• Protecting legitimate business interests.

Retention periods may vary depending on the nature of the information, the purpose for which it was collected, the nature of the relationship and applicable legal requirements.

Where personal information is no longer required for a lawful purpose, Yoga Saathi may delete, erase or otherwise dispose of it in accordance with applicable law and reasonable business procedures.

Where applicable law requires retention for a specified period, the information may be retained for that period.

13. User Rights and Privacy Choices

Subject to applicable law, individuals may have certain rights in relation to their personal information.

Depending on the applicable legal framework and circumstances, these may include:

• Requesting access to personal information;
• Requesting correction of inaccurate or incomplete information;
• Requesting deletion or erasure where legally applicable;
• Requesting withdrawal of consent where applicable;
• Raising a privacy-related grievance;
• Requesting information regarding applicable processing; and
• Exercising other rights available under applicable law.

The availability and scope of a particular right may depend on the applicable law and circumstances of the processing.

Requests may be subject to reasonable identity verification and applicable legal exceptions.

Where a request cannot be fulfilled, in whole or in part, because of a legal requirement, legitimate exception or other applicable limitation, Yoga Saathi may explain the position to the extent permitted by law.

14. How to Contact Yoga Saathi Regarding Privacy

Individuals may contact Yoga Saathi regarding privacy questions, personal information or data-related concerns using the following details:

Yoga Saathi

Shivaji Nagar No. 1, Datta Mandir Road,

Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

You may contact Yoga Saathi regarding:

• Privacy questions;
• Personal information;
• Data-related requests;
• Consent withdrawal, where applicable;
• Correction requests;
• Deletion requests where applicable;
• Privacy complaints or grievances; or
• Other privacy concerns.

Please provide sufficient information to allow Yoga Saathi to understand and respond to the request.

Yoga Saathi has not designated a specific Data Protection Officer, Privacy Officer or Grievance Officer in the information provided for this policy. No particular individual or designation should therefore be inferred from this Privacy Policy.

15. Children's Privacy

Yoga Saathi recognises the importance of protecting the personal information of children.

Where personal information relating to a child is processed, Yoga Saathi will handle such information in accordance with applicable law and any consent or verification requirements that apply to the relevant processing activity.

Yoga Saathi does not use this Privacy Policy to create an age restriction that has not been legally or operationally established.

Where applicable law requires verifiable consent of a parent or lawful guardian before processing a child's personal information, the applicable requirements will be followed.

The Digital Personal Data Protection Act, 2023 contains specific provisions concerning the processing of personal data of children, including requirements relating to verifiable parental or lawful-guardian consent, subject to the Act's applicable commencement provisions.

16. International Data Transfers

Yoga Saathi is based in India.

Depending on the website infrastructure, technology providers, hosting arrangements or other service arrangements actually used by Yoga Saathi, personal information may potentially be processed or stored in locations outside an individual's location.

Yoga Saathi does not represent that international transfers currently occur unless such arrangements are actually applicable.

Where personal information is processed or transferred outside India, Yoga Saathi will seek to do so subject to applicable legal requirements and appropriate safeguards where required.

17. Changes to This Privacy Policy

Yoga Saathi may update this Privacy Policy from time to time where necessary to reflect:

• Changes in services;
• Changes in website functionality;
• Changes in technology;
• Changes in business practices;
• Changes in data-processing practices;
• Changes in applicable legal or regulatory requirements; or
• Other circumstances requiring an update.

Where appropriate, the updated Privacy Policy will be published on the website.

Users are encouraged to review this page periodically for the latest version.

Last Updated: 01 January 2026

18. Grievance / Privacy Contact

If you have a privacy concern, complaint, request relating to personal information or other data-protection concern, you may contact Yoga Saathi using the contact details provided below.

Yoga Saathi

Shivaji Nagar No. 1, Datta Mandir Road,

Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

When submitting a privacy request or grievance, please provide sufficient details to enable Yoga Saathi to understand the issue and, where necessary, verify the identity of the person making the request.

Yoga Saathi will review and respond to privacy-related requests in accordance with applicable law and reasonable business procedures.

Where applicable law provides a further grievance or regulatory mechanism, individuals may have additional avenues available to them.

19. Governing Law and Jurisdiction

This Privacy Policy shall be interpreted in accordance with the applicable laws of India, to the extent applicable.

Any dispute concerning this Privacy Policy or the handling of personal information shall be subject to the applicable legal and jurisdictional requirements.

The reference to India as the governing legal framework does not exclude any mandatory rights or protections that may apply to an individual under applicable law.

The appropriate territorial jurisdiction for any particular dispute will depend on the relevant facts, applicable law and circumstances. Nothing in this Privacy Policy is intended to constitute definitive legal advice concerning jurisdiction.

20. Important General Provisions

Accuracy of Information

Users are responsible for providing information that is accurate, complete and current to the extent reasonably necessary for the relevant purpose.

If previously submitted information becomes inaccurate or requires correction, users may contact Yoga Saathi using the contact details provided in this Privacy Policy.

Changes in Privacy Practices

Actual data-processing practices may change as Yoga Saathi's services, website, technology and business operations develop. This Privacy Policy may therefore be updated from time to time.

Legal Disclosures

Yoga Saathi may disclose personal information where required or permitted by applicable law, including where necessary to comply with legal obligations, lawful governmental requests, court orders, regulatory requirements or to establish, exercise or defend legal rights.

Third-Party Services

Where Yoga Saathi uses third-party services, the relevant service provider may process information in accordance with its own terms and privacy practices. Users should review applicable third-party policies where appropriate.

Security Limitations

Yoga Saathi takes reasonable security measures appropriate to the circumstances but does not guarantee that electronic systems, communications or stored information will always remain completely secure.

Interpretation

If any provision of this Privacy Policy is found to be inconsistent with a mandatory requirement of applicable law, that mandatory requirement will prevail to the extent of the inconsistency.

Contact Procedures

Questions, requests and privacy concerns should be directed to Yoga Saathi using the official contact details stated in this Privacy Policy.

Terms and Conditions – Yoga Saathi

Last Updated: 01 January 2026

These Terms and Conditions (“Terms”) govern your access to and use of the Yoga Saathi website, its content, communications, enquiries, bookings, appointments, services and other interactions made available through or in connection with the website.

By accessing or using the Yoga Saathi website or applicable services, you acknowledge that you have read, understood and agreed to these Terms. If you do not agree with these Terms, please do not use the website or applicable services.

1. Terms and Conditions

These Terms and Conditions establish the rules governing the use of the Yoga Saathi website and applicable yoga, wellness or related services.

They are intended to provide clear information about user responsibilities, website use, bookings and enquiries, payments, cancellations, intellectual property, communications, privacy, acceptable use and other matters relevant to your interaction with Yoga Saathi.

Certain services, bookings or purchases may also be subject to additional terms communicated to you at the relevant time. Where applicable, those additional terms should be read together with these Terms.

2. Acceptance of Terms

By accessing, browsing or using the Yoga Saathi website, submitting an enquiry, requesting information, making a booking or otherwise interacting with applicable services, you agree to comply with these Terms and any other terms expressly incorporated into them.

If you do not agree with any part of these Terms, you should discontinue use of the website and applicable services.

You are responsible for reviewing the current version of these Terms before using the website where appropriate.

3. About Yoga Saathi

Yoga Saathi is a business operating from Manmad, Maharashtra, India.

Business Details

Yoga Saathi

Shivaji Nagar No. 1, Datta Mandir Road,

Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

These Terms apply to the Yoga Saathi website and to applicable services, communications and customer interactions provided through or in connection with the business.

No statement in these Terms should be interpreted as representing that Yoga Saathi holds any particular government registration, professional certification, licence, accreditation or statutory approval unless separately stated and verified by Yoga Saathi.

4. Eligibility and User Responsibilities

You must use the website and applicable services responsibly and in accordance with applicable law.

When interacting with Yoga Saathi, you agree to:

• Provide information that is accurate, complete and not misleading.
• Provide current contact information where required.
• Use the website only for lawful purposes.
• Not impersonate another person or misrepresent your identity.
• Not submit fraudulent, deceptive or intentionally misleading information.
• Not interfere with the operation, security or functionality of the website.
• Not attempt to gain unauthorized access to website systems, accounts or restricted areas.
• Not misuse enquiry, registration, booking or communication forms.
• Not use website content or services for unlawful purposes.
• Follow reasonable instructions communicated by Yoga Saathi in relation to applicable services.

Where information supplied by you is inaccurate or incomplete, Yoga Saathi may be unable to process an enquiry, booking or service request correctly.

5. Website Use

You may use the Yoga Saathi website for legitimate personal, informational and service-related purposes.

You must not use the website to:

• Obtain unauthorized access to any system, account, server or database.
• Attempt to bypass website security or access controls.
• Introduce malware, viruses, malicious scripts or other harmful code.
• Interfere with website operations or availability.
• Conduct unauthorized automated scraping, extraction or systematic data collection where such activity is inappropriate or prohibited.
• Copy, reproduce, modify or redistribute website material without appropriate authorization.
• Submit false, fraudulent or misleading enquiries.
• Misuse booking, registration or communication systems.
• Conduct fraudulent transactions or communications.
• Attempt to compromise the privacy or security of other users.
• Use the website in a manner that may damage Yoga Saathi's business, reputation, systems or legal interests.

Yoga Saathi may take reasonable steps to protect the website and its users from misuse, security threats and unauthorized activity.

6. Yoga, Wellness and Related Services

Yoga Saathi may provide information and services relating to yoga, wellness, physical activity, meditation, breathing practices or related areas, depending on the services actually offered from time to time.

Information available through the website is intended to provide general information and should not automatically be interpreted as individualized medical, diagnostic or therapeutic advice.

Participation in yoga, exercise, movement, breathing or other physical activities may involve physical exertion. Individual experiences and results may vary depending on a person's circumstances, physical condition, experience and other factors.

Before participating in any physical or wellness-related activity, you should consider whether the activity is appropriate for your individual circumstances.

Where you have a medical condition, injury, physical limitation, pregnancy-related concern, or other health-related concern that may affect participation, you should obtain appropriate professional medical advice before undertaking an activity where necessary.

Where appropriate, you should also communicate relevant physical limitations or concerns to the applicable instructor or service provider before participating.

Yoga Saathi does not represent that general yoga or wellness information provided through its website constitutes medical diagnosis or treatment.

No specific health, therapeutic, fitness or medical outcome is guaranteed.

7. Health and Safety Disclaimer

Information provided by Yoga Saathi through its website should not be treated as a substitute for professional medical advice, diagnosis or treatment.

If you have a health concern or are uncertain whether a particular physical activity is appropriate for you, consult a suitably qualified healthcare professional before participating.

You are responsible for exercising reasonable care regarding your own physical condition and for stopping an activity if you experience pain, discomfort, dizziness, difficulty breathing or another concerning symptom.

Nothing on the Yoga Saathi website is intended to encourage a person to disregard professional medical advice or delay appropriate medical attention.

8. Bookings, Appointments and Enquiries

Where Yoga Saathi accepts enquiries, registrations, appointments or bookings, submitting a request does not necessarily constitute confirmation of availability or acceptance.

A booking, appointment or service request may become confirmed only when Yoga Saathi communicates confirmation through an appropriate channel.

You are responsible for providing accurate information required for an enquiry, booking or appointment.

Availability may change due to scheduling, operational requirements, unforeseen circumstances or other legitimate reasons.

Yoga Saathi may need to modify, reschedule or cancel an appointment or service where reasonably necessary. Where applicable, Yoga Saathi will communicate relevant changes using the contact information provided by the user.

Any specific booking instructions, service terms or conditions communicated to you at the time of booking may also apply.

9. Fees, Payments and Charges

Where fees or charges apply, the applicable price or payment requirement will be communicated to the customer through the relevant booking, purchase, enquiry or service process.

You are responsible for:

• Providing accurate payment information where required.
• Completing payments in accordance with applicable payment instructions.
• Ensuring that the payment method used by you is authorized for the transaction.
• Reviewing applicable charges before completing a purchase or booking.

Taxes, statutory charges or other applicable amounts may apply where legally required or expressly communicated.

Yoga Saathi does not guarantee acceptance of every payment attempt. Transactions may fail, be declined, reversed or require additional verification for reasons outside Yoga Saathi's control.

Yoga Saathi should be contacted promptly regarding any payment that appears unauthorized, duplicated or incorrectly processed.

No specific payment gateway, payment method or fee structure is incorporated into these Terms unless separately communicated by Yoga Saathi.

10. Cancellation, Rescheduling and Refunds

Where a booking, appointment or purchase may be cancelled, rescheduled or refunded, the applicable terms communicated to the customer at the time of booking or purchase shall apply.

Any applicable cancellation, rescheduling or refund terms communicated to the customer at the time of booking or purchase shall apply.

Where no specific cancellation or refund terms have been communicated, any request will be considered according to the circumstances, applicable service terms and applicable law.

Nothing in these Terms is intended to exclude any rights or remedies that cannot lawfully be excluded.

11. Communications

Yoga Saathi may communicate with users in connection with:

• Enquiries.
• Bookings.
• Appointments.
• Service-related updates.
• Administrative matters.
• Responses to customer requests.
• Other communications reasonably necessary to provide or administer applicable services.

You are responsible for providing accurate contact information where communication is required.

Service-related communications should not automatically be treated as marketing communications.

Marketing or promotional communications, where applicable, should be sent in accordance with applicable consent, communication and privacy requirements.

You may use the contact details provided by Yoga Saathi to raise questions or concerns regarding communications received from the business.

12. Intellectual Property Rights

Unless otherwise stated, website materials created or made available by Yoga Saathi may include:

• The Yoga Saathi business name.
• Logo and branding.
• Text and written content.
• Photographs.
• Graphics.
• Videos.
• Website design and layout.
• Original educational or informational materials.
• Other original business content.

Such material may be protected by applicable intellectual property laws.

You must not reproduce, republish, distribute, modify, commercially exploit or otherwise use proprietary website material without appropriate permission, except where such use is permitted by applicable law.

Nothing in these Terms transfers ownership of Yoga Saathi's intellectual property to you.

Third-party names, trademarks, photographs, materials, links or other content remain the property of their respective owners where applicable. Yoga Saathi does not claim ownership of third-party material merely because it appears or is referenced on the website.

13. User-Submitted Content

Where the website permits users to submit reviews, comments, photographs, testimonials, enquiries or other content, you remain responsible for the content you submit.

You must not submit content that:

• Is unlawful, fraudulent or misleading.
• Infringes another person's intellectual property rights.
• Violates privacy or confidentiality rights.
• Is defamatory or unlawfully harmful.
• Contains malicious code.
• Impersonates another person.
• Contains content that you do not have the necessary rights or permissions to submit.

By submitting content, you confirm that you have the necessary rights and permissions to provide that content for the relevant purpose.

Where Yoga Saathi wishes to publish or otherwise use user-submitted content beyond the purpose for which it was submitted, appropriate permission or authorization should be obtained where required.

Yoga Saathi may remove or decline to publish content that it reasonably considers inappropriate, unlawful, misleading, offensive, infringing or inconsistent with the purpose of the website.

14. Third-Party Links and Services

The Yoga Saathi website may contain links or references to third-party websites, platforms or services where appropriate.

Third-party websites operate independently and may have their own terms, privacy policies, security practices and content.

A link to a third-party website does not necessarily mean that Yoga Saathi endorses, controls or guarantees that website, service or content.

You should review the applicable terms and privacy policies of third-party websites before using them or providing personal information.

15. Website Availability and Accuracy

Yoga Saathi aims to keep website information reasonably accurate and available, but continuous availability cannot be guaranteed.

The website may occasionally be unavailable because of:

• Maintenance.
• Technical problems.
• Hosting or network issues.
• Security measures.
• Updates or modifications.
• Circumstances outside Yoga Saathi's reasonable control.

Website content may also contain typographical, formatting or informational errors. Yoga Saathi may correct errors, update information, modify website content or discontinue particular website features when reasonably necessary.

Information displayed on the website may change without prior notice where appropriate.

16. Disclaimer of Warranties

To the extent permitted by applicable law, the Yoga Saathi website and general website information are provided on an “as available” basis.

Yoga Saathi does not make an unconditional representation or guarantee that:

• The website will always be available without interruption.
• Website content will always be completely current or error-free.
• Every website function will operate without technical problems.
• Information available through the website will be suitable for every individual purpose.

Where a specific service or commitment is expressly provided to a customer, the applicable service terms will govern that particular arrangement.

Nothing in these Terms excludes or limits rights, warranties or remedies that cannot lawfully be excluded or limited.

17. Limitation of Liability

To the extent permitted by applicable law, Yoga Saathi shall not be responsible for losses arising solely from circumstances outside its reasonable control or from a user's misuse of the website or failure to comply with these Terms.

To the extent permitted by applicable law, Yoga Saathi shall not be liable for indirect, incidental, consequential or special losses arising from website use where such exclusion is legally permissible.

Nothing in these Terms is intended to exclude, restrict or limit liability that cannot lawfully be excluded, restricted or limited under applicable law.

Where a specific service agreement or legally applicable consumer protection provision provides otherwise, that applicable arrangement or law will prevail to the extent of any inconsistency.

18. Indemnification

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, costs or reasonable expenses arising directly from:

• Your unlawful use of the website.
• Your material breach of these Terms.
• Fraudulent or intentionally misleading information submitted by you.
• Your infringement of another person's intellectual property or other legal rights.
• Your misuse of website systems or communication facilities.

This provision is intended to apply only to the extent reasonably connected with the user's conduct and does not impose liability for matters that cannot lawfully be attributed to the user.

19. Privacy and Personal Information

Yoga Saathi may collect and process personal information in connection with website enquiries, bookings, communications, services and other legitimate business purposes.

Information regarding the collection, use, storage and processing of personal information should be read together with the Yoga Saathi Privacy Policy.

Privacy Policy: https://startupjunction.co/Yoga-Saathi/privacy-policy/2

Users should review the Privacy Policy for information about how personal information is handled.

20. Cookies and Website Technologies

Where applicable, the Yoga Saathi website may use cookies or similar technologies for purposes such as website functionality, preferences, security, analytics or other legitimate website operations.

The technologies actually used by the website may change over time.

Where required, applicable privacy or cookie information should explain the relevant practices and choices available to users.

Cookie / Privacy Information: https://startupjunction.co/Yoga-Saathi/privacy-policy/2

21. Prohibited Activities

Users must not use the Yoga Saathi website or related systems for activities including:

• Illegal activities.
• Fraud or attempted fraud.
• Misrepresentation or impersonation.
• Unauthorized access.
• Hacking attempts.
• Distribution of malware or harmful code.
• Abuse of communication systems.
• Copyright or other intellectual property infringement.
• Harassment or threatening conduct.
• Attempts to disrupt website operations.
• Unauthorized commercial exploitation of website content.
• Submission of knowingly false or misleading information.
• Activities that compromise the security, privacy or legitimate operation of the website.

Yoga Saathi may take reasonable action where prohibited conduct is identified.

22. Suspension or Termination

Yoga Saathi may restrict, suspend or terminate access to particular website features or applicable services where reasonably necessary, including where there is:

• A material breach of these Terms.
• Fraudulent activity.
• Suspected or actual illegal activity.
• Abuse of website systems.
• Unauthorized access attempts.
• Conduct creating significant legal, security or operational risks.

Where appropriate and reasonably practicable, Yoga Saathi may provide information concerning the reason for a restriction or suspension.

Termination or suspension does not affect rights or obligations that have already arisen and are intended to continue under these Terms.

23. Changes to These Terms

Yoga Saathi may update these Terms and Conditions from time to time to reflect changes in its services, website operations, legal requirements or business practices.

The updated version will be published on this page and the “Last Updated” date should be revised when appropriate.

Users are encouraged to review this page periodically.

Where applicable law requires additional notice, consent or other steps for a particular change, Yoga Saathi will follow the applicable requirement.

Continued use of the website after an updated version becomes applicable may constitute acceptance of the updated Terms to the extent permitted by applicable law.

24. Governing Law and Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India, subject to applicable mandatory legal provisions.

Any dispute arising in connection with these Terms or the use of the Yoga Saathi website shall be subject to the jurisdiction of competent courts having jurisdiction under applicable law in Maharashtra, India.

Nothing in this provision is intended to restrict any mandatory consumer, statutory or other legal rights available under applicable law.

25. Severability

If any provision of these Terms is found to be invalid, unlawful or unenforceable by a competent authority or court, that provision shall be interpreted or modified to the extent legally permissible.

If it cannot reasonably be modified, the affected provision shall be treated as severed to the necessary extent, while the remaining provisions shall continue to operate to the extent permitted by law.

26. Waiver

A failure or delay by Yoga Saathi in exercising any right or remedy under these Terms shall not, by itself, constitute a waiver of that right or remedy.

Any waiver should be understood only to the extent expressly given and applicable to the particular circumstances.

27. Entire Agreement

These Terms, together with any policies or terms expressly incorporated by reference, constitute the terms governing your use of the Yoga Saathi website to the extent applicable.

Additional terms communicated for a particular booking, purchase, appointment or service may apply to that specific transaction.

If there is an inconsistency between these Terms and a specific written service or transaction term, the specific term may apply to the relevant transaction to the extent permitted by applicable law.

28. Contact Us

If you have questions, concerns or requests relating to these Terms and Conditions, please contact Yoga Saathi using the details below.

Yoga Saathi

Shivaji Nagar No. 1, Datta Mandir Road,

Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

You may contact Yoga Saathi regarding questions about these Terms, website use, applicable services, bookings, communications or other related matters.

Cancellation and Refund Policy

Business Name: Yoga Saathi

Address: Shivaji Nagar No. 1, Datta Mandir Road, Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

Effective Date: 01 January 2026

Last Updated: 01 January 2026

1. Introduction

Yoga Saathi is committed to maintaining clear and transparent terms for cancellations, refunds and changes relating to bookings, payments and services.

This Yoga Saathi Cancellation and Refund Policy explains the general framework applicable to cancellation requests, refund eligibility, rescheduling and payment reversals in connection with services or offerings provided by Yoga Saathi.

The specific cancellation or refund terms applicable to a particular service, booking, program, class, course, package, membership, workshop or other offering may also be communicated to the customer before payment or at the time of booking. Where specific terms have been expressly provided for a particular offering, those terms will apply to that transaction, subject to applicable law.

This policy should be read together with any applicable service-specific terms, booking conditions, payment terms or other information communicated by Yoga Saathi to the customer.

2. Scope of This Policy

This policy applies, where relevant, to payments made to Yoga Saathi for services or offerings that may include, depending on what Yoga Saathi provides from time to time:

• Yoga classes or sessions;
• Yoga courses or programs;
• Workshops or special sessions;
• Bookings or scheduled appointments;
• Packages or service plans;
• Memberships or subscriptions, where offered;
• Advance payments or booking amounts;
• Online or offline services;
• Digital or electronically delivered services, where applicable; and
• Other services or offerings for which Yoga Saathi has accepted payment.

Not every provision of this policy will necessarily apply to every service.

Where Yoga Saathi has published separate cancellation, booking or refund terms for a particular offering, customers should review those terms before making payment.

3. Cancellation Requests

A customer may submit a cancellation request in accordance with the cancellation terms applicable to the relevant service or booking.

Where no specific cancellation period has been communicated, cancellation requests will be considered by Yoga Saathi based on the nature and status of the service, the payment already received, whether the service has commenced or been completed, and any applicable commercial terms.

The applicable cancellation period, where one is intended to apply, should be specified by Yoga Saathi before publication:

Applicable cancellation period: [insert applicable cancellation period]

A cancellation request does not automatically create an entitlement to a refund. Refund eligibility will be determined separately under the applicable refund terms and subject to applicable law.

Customers are encouraged to submit cancellation requests as early as reasonably possible so that Yoga Saathi can assess the request and, where appropriate, make the relevant arrangements.

4. Cancellation Procedure

To request cancellation, the customer should contact Yoga Saathi using the contact details provided in this policy.

A cancellation request should, where applicable, include:

• Customer's full name;
• Contact number or email address used for the booking;
• Details of the relevant class, course, program, service or booking;
• Date of the booking or payment;
• Payment or booking reference, if available;
• Reason for cancellation, where reasonably required; and
• Any other information reasonably necessary to identify the transaction.

Cancellation requests should be sent to:

Email: Yogasaathi7@gmail.com

Phone: +91 7758931841

Yoga Saathi may request reasonable information or documentation to verify the booking and payment before processing a cancellation or refund request.

The date on which Yoga Saathi receives a complete cancellation request may be used for determining whether the request falls within an applicable cancellation period.

5. Refund Eligibility

A refund will be provided only where the customer is eligible under the applicable terms for the relevant service, booking or payment, subject always to applicable law.

Depending on the circumstances, refund eligibility may take into account:

• The specific terms communicated before payment;
• The timing of the cancellation request;
• Whether the service has commenced;
• Whether the service has already been completed;
• Whether a booking or scheduled session has already been allocated or delivered;
• Whether the payment relates to an advance, package or other arrangement;
• Any applicable promotional or special pricing terms; and
• Whether the cancellation or non-delivery resulted from Yoga Saathi or from circumstances attributable to the customer.

Where Yoga Saathi intends to apply specific refund conditions, those conditions should be finalized and stated before publication:

Applicable refund conditions: [insert applicable refund conditions]

Nothing in this policy is intended to exclude or restrict any consumer right or remedy that cannot lawfully be excluded or restricted under applicable law.

6. Non-Refundable Payments

Certain payments may be non-refundable where this has been clearly communicated to the customer before payment and is legally permissible.

For example, a payment may be subject to specific non-refundable terms where the relevant service has already been provided, commenced, specially arranged, reserved or otherwise incurred costs on behalf of the customer, depending on the applicable commercial arrangement.

Yoga Saathi should clearly identify any payment that is intended to be non-refundable before accepting payment.

Applicable non-refundable payments or charges:

[insert applicable non-refundable payment terms, if any]

Yoga Saathi will not treat a payment as non-refundable merely by relying on this general section where a different refund commitment was expressly communicated to the customer or where applicable law provides otherwise.

7. Partial Refunds

Where the applicable commercial terms permit a partial refund, the amount or method of calculation should be communicated to the customer before payment wherever reasonably practicable.

Yoga Saathi has not specified a standard partial-refund percentage for the purposes of this policy.

If a percentage-based or amount-based partial refund is intended to apply, it should be inserted here before publication:

Applicable partial-refund terms: [insert applicable partial-refund terms]

A partial refund may also be considered where only part of a paid service has been delivered, where applicable commercial terms provide for such treatment.

8. Rescheduling and Transfer of Bookings

Rescheduling is different from cancellation.

Where a customer wishes to change the date or timing of a scheduled service instead of cancelling it, Yoga Saathi may consider a rescheduling request subject to availability and the terms applicable to that service.

Applicable rescheduling period and conditions: [insert applicable rescheduling terms]

Rescheduling is not automatically guaranteed unless the applicable service terms provide otherwise.

Where permitted, a booking may also be transferred to another person only with the prior approval of Yoga Saathi and subject to any applicable requirements.

A rescheduled booking does not automatically create a new refund entitlement.

9. Cancellations by Yoga Saathi

Yoga Saathi may, where reasonably necessary, cancel, postpone, reschedule or discontinue a scheduled service, session, program or other offering.

Circumstances may include operational requirements, instructor or service-provider availability, insufficient availability, safety considerations, technical problems, venue-related issues, or other circumstances affecting the ability to provide the service.

Where Yoga Saathi cancels a paid service and the customer is entitled to a refund under the applicable terms, Yoga Saathi will communicate the available refund or alternative arrangement to the affected customer.

Depending on the circumstances, Yoga Saathi may offer one or more of the following where appropriate:

• Rescheduling to another available date or time;
• Credit or adjustment against another applicable service;
• A full or partial refund where applicable; or
• Another reasonable arrangement agreed with the customer.

The particular remedy will depend on the circumstances, the applicable service terms and applicable law.

10. Refund Processing

Once Yoga Saathi determines that a refund is approved, the refund will ordinarily be processed using the original payment method where reasonably practicable, unless another method is agreed or required.

The customer may be asked to provide information reasonably necessary to process the refund.

Yoga Saathi's applicable refund processing period should be finalized before publication:

Refund processing timeline: 15 Working Days

The processing time communicated by Yoga Saathi refers to the period within which Yoga Saathi processes the approved refund. The actual time for the funds to appear in the customer's account may depend on the payment method and the relevant financial institution.

11. Payment Gateway and Banking Delays

After Yoga Saathi has initiated an approved refund, the time taken for the amount to reach the customer's bank account, card account, wallet or other payment account may depend on the relevant bank, card issuer, payment service provider, payment processor or financial institution.

Accordingly, Yoga Saathi cannot guarantee the exact date on which a refunded amount will be credited to the customer's account after the refund has been processed by Yoga Saathi.

If a customer does not receive an approved refund within the expected period, the customer may contact Yoga Saathi at Yogasaathi7@gmail.com with the relevant transaction or refund details so that the status can be checked.

12. Promotional Offers and Discounted Services

Where Yoga Saathi provides a promotional offer, discounted service, special package or other preferential pricing arrangement, specific cancellation and refund conditions may apply.

Any material conditions applicable to such an offer should be communicated to the customer before payment.

Applicable promotional or discounted-service refund terms:

[insert applicable terms, if any]

A promotional price does not, by itself, remove any consumer right that cannot legally be excluded or restricted.

13. Exceptional Circumstances

Yoga Saathi recognizes that circumstances may arise that are outside the reasonable control of a customer or Yoga Saathi.

Depending on the circumstances, Yoga Saathi may consider a reasonable alternative arrangement, including rescheduling or refunding a payment where appropriate.

Examples may include serious unforeseen events, significant service disruptions, operational emergencies, government restrictions, natural events or other circumstances that materially affect the ability to provide or attend the relevant service.

Any decision in such circumstances will depend on the facts of the particular situation, the applicable service terms and applicable law.

Customers should contact Yoga Saathi as soon as reasonably possible where an exceptional circumstance affects their booking or ability to use a service.

14. Customer Responsibilities

Customers are responsible for:

• Reviewing the applicable booking and payment terms before making a payment;
• Providing accurate contact and transaction information;
• Submitting cancellation or refund requests within any applicable period;
• Providing reasonable information required to identify the relevant transaction;
• Informing Yoga Saathi promptly if a scheduled service cannot be attended; and
• Checking that refund or cancellation requests have been submitted successfully.

Failure to attend a scheduled service without submitting an applicable cancellation or rescheduling request may be treated in accordance with the specific terms applicable to that service.

Where Yoga Saathi has not established a specific no-show or late-cancellation rule, no fixed charge or forfeiture should be inferred solely from this general policy.

15. Policy Updates and Amendments

Yoga Saathi may review and update this Cancellation and Refund Policy from time to time to reflect changes in its services, business practices, customer processes or applicable legal requirements.

Any revised version will be published through the appropriate official communication channel or website, where applicable.

The version of the policy applicable to a transaction will generally be determined with reference to the terms communicated to the customer at or before the time of that transaction, subject to applicable law.

Customers should review the policy periodically for updates.

16. Limitation and Applicable Consumer Rights

This policy is intended to establish clear and reasonable procedures for cancellation and refund requests. It does not seek to exclude, restrict or override any right, remedy, protection or obligation that applies under mandatory provisions of applicable Indian law.

Where applicable to an online transaction, services purchased through a digital or electronic network may also be subject to applicable consumer-protection and e-commerce requirements. The Consumer Protection (E-Commerce) Rules, 2020 apply to specified goods and services bought or sold through digital or electronic networks and operate within the framework of the Consumer Protection Act, 2019.

Accordingly, where a mandatory legal requirement provides a customer with a right or remedy that differs from a provision in this policy, the mandatory legal requirement will prevail to the extent applicable.

Nothing in this policy should be interpreted as a waiver of a customer's statutory consumer rights.

17. Contact Yoga Saathi

For questions relating to a cancellation, refund request, rescheduling request or payment issue, customers may contact Yoga Saathi using the details below.

Yoga Saathi

Shivaji Nagar No. 1, Datta Mandir Road,

Manmad, Maharashtra – 423104, India

Phone: +91 7758931841

Email: Yogasaathi7@gmail.com

When contacting Yoga Saathi regarding a refund or cancellation, customers are requested to provide sufficient transaction or booking information to help identify the relevant payment or service.

Effective Date

Effective Date: 01 January 2026

Last Updated: 01 January 2026

Yoga Saathi

Shivaji Nagar No. 1, Datta Mandir Road,

Manmad, Maharashtra – 423104, India